frequently asked questions

Identity protection

Q:

Who do I call to make a claim or to ask for help and advice?

A:

Please call us on 0845 121 5080.

Q:

How do I know if I’m at risk?

A:

You can use the Identity Protection risk calculator to calculate your risk level.*

Q:

What’s the best way to protect myself?

A:

Signing up for Goldfish Identity Protection Alert will help to protect you. It’s also advisable to ensure that you regularly destroy all your correspondence using a paper shredder.

* The Identity Protection Risk calculator is for illustrative purposes only and is not designed be an accurate reflection of the actual risk of identity theft to you. Incorrect information will produce an inaccurate illustration. For full details please call 0845 121 5080.